Feedbackly was built with the aim to help companies create the world’s happiest customers so that they can achieve sustained, long-term growth. It's an all-in-one suite of tools to help companies collect, analyze, and act on feedback from multiple online and offline channels. Feedbackly Single Package provides you with multichannel surveys, feedback analytics, customer sentiment analysis, visual customization, automated notifications, sales leads, and so much more. By knowing how your customers feel towards your brand and overall shop experience, you'll be able to cater to their needs, make them happier, and lead your business to success. Turn feedback into growth!
- Online, in-store (with a Feedbackly Terminal), email, SMS, QR code, URL link – publish your Feedbackly surveys anywhere &everywhere
- Build your customer journey & make better business decisions with feedback analytics
- Deep dive into current trends and customer sentiment analysis
- Add your company logo & colors so customers know who they’re talking to
- Create surveys that react & adapt to customer responses in real-time
- Segment your respondents & dive-deeper into any possible service issues
- Create automated survey notifications – triggered by custom AND/OR rules
- Easily integrate with the most popular platforms: WordPress, Wix, Weebly, Shopify, HubSpot & more via our API and website script
- Up to 6,000 responses per year + 5,000 emails per month
SMS sending via Feedbackly is an additional paid feature
- To make sure you will get the best results, we also offer you a $599 worth of CX online courses via CX Academy for FREE!
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